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Order Help:

Checking the answers for the most asked questions which are the answers to common problems and the solutions for all our software

1. How can I order? Which is the quickest way to pay?

2. What will happen after I place an order?

3. What payment platform do you use?

4. What currencies do you accept?

5. What will this product cost me in my local currency?

6. Which payment is the fastest for me to get the software?

7. How do I pay by credit card or debit card?

8. What address should I enter in the billing information screen?

9. Should I put spaces or dashes in the Credit Card number?

10. When will my credit card be charged?

11. How will the charge show up on my credit card?

12. Do I have to pay sales tax?

13. Can I receive an invoice? How?

14. What is this charge on my credit card /debit card statement?

15. How can I change the payment type for my order?

16. How secure is the order process?

17. If I don´t have a credit card, how can I pay?

1. When will I receive my backup CD for Windows Password Recovery 6.0?

2. I live outside the US, do I have to pay customs fees?

3. Can I change my shipping address?

4. Can I change my shipment method?

5. Why was I charged more than the price listed on the website?

6. How to fix when I purchased the wrong software?

1. Why was I charged more than the price listed on the website?

2. How to fix when I purchased the wrong software?

3. Why is the registration code received invalid?

1. What do I need to know before downloading a product?

2. What is the "Extended Download Service"?

3. What if the download stops before it is complete?

4. I finished downloading a product. Where can I find it?

5. I don't have a download link. Can I still download the product?

6. I lost my registration information. What do I do?

7. How do I re-download software that I have already purchased?

1. What is your privacy policy?

2. What information does Digital River collect? How do they use them?

3. Is my personal information protected?

4. How does Digital River protect customer information?

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