Firefox Profile Can't Be Loaded

Your Firefox Profile Can't Be Loaded, How to Fix

April 7, 2016 11:23 am / Posted by Michael Eric to Windows Tips
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If you see a "Profile Missing" error message that says "Your Firefox profile cannot be loaded. It may be missing or inaccessible." it usually means that the Firefox profile folder can't be found or accessed. This article will show the proven strategy for what to do if you see this error.

firefox profile can’t be loaded windows

All of the changes you make in Firefox, like your home page, what toolbars you use, saved passwords and your bookmarks, are all stored in a special folder, called a profile. Your profile folder is stored in a separate place from the Firefox program so that, if something ever goes wrong with Firefox or when Firefox can't find or access the profile folder, your information will still be there. It also means you can uninstall Firefox without losing your settings and you don't have to reinstall Firefox to clear your information or troubleshoot a problem.

Find Your Profile without Opening Firefox

1. Click the Windows Start button, then Start menu will open.
2. In the Search box at the bottom of the Start menu, type %APPDATA%\Mozilla\Firefox\Profiles\ without pressing Enter. A list of profiles will appear at the top of the Start menu.
3. Click on the profile folder you wish to open (it will open in a window). If you only have a single profile, its folder would have "default" in the name.

firefox can’t find or access the profile folder

Profile Was Moved or Renamed

This content will explain Firefox profile can't be loaded Windows. If you know where your profile is, try one of the following methods to help Firefox find it.

  • 1) Move the profile folder back to its original location.
  • 2) Restore the profile's original name if you're changed it.
  • 3) Create a new profile using the Profile Manager. Give it a descriptive name, click on the Choose Folder button, and then select the profile folder you moved or renamed before you finish creating a new profile wizard.

Profile Was Deleted

If you deleted or lost your profile folder and have no way of restoring it, use the following method to create a new Firefox profile.

Note: Your new profile will not contain settings or user data from your deleted or lost profile.

Manually delete the profiles.ini file

If you have problems accessing the Profile Manager, you can create a new default Firefox profile by deleting the profiles.ini file, using these steps:

1. Click the Windows Start button or press the Windows key to open the Start Menu.
2. Type %appdata% in the search box and press the Enter key. The hidden AppData\Roaming folder will open.
3. Double-click the Mozilla folder.
4. Double-click the Firefox folder.
5. Delete (or rename, for example, to profiles.iniOLD) the profiles.ini file.

Note: Instead of deleting the profiles.ini file, you can delete (or rename) the folder that contains it. For example, right-click the Firefox folder and rename it FirefoxOLD.

When you start Firefox, a new profile will be created. Or you can use the Profile Manager to create and remove Firefox profiles. That's all the tricks and tips for your Firefox profile cannot be loaded error. For other Windows tips, you are free to visit Smartkey official website for help.

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